CLEARNET

Unmetered

 
As a TelstraClear Residential Broadband Customer you now have access to an array of quality online content that won't count towards your monthly usage cap. We call it Unmetered.
 
You can catch up on the latest TV, listen to a great selection of live streaming radio and browse some of New Zealand's most popular websites without any impact to your monthly bill.
 
Browse any of these websites and we will pick up the tab!
 
Trade Me, Clearnet Videos, Ziln, TV3, TV3 News, Four, The Edge, Mai FM, Four Kids, The Rock FM, Live Sport, NZ sport.co.nz, More FM, The Breeze, Solid Gold FM, Radio Live, George FM, Kiwi FM, Cudo and on3network.
 
Read the below FAQ's or Check out www.unmetered.co.nz for more info.
 

Unmetered FAQ



What is unmetering?

Unmetering means any internet traffic generated while browsing specified sites, will not count towards your monthly broadband usage.
 
As a TelstraClear Residential Broadband customer, Trade Me, Ziln, TV3, TV3 News, Four, The Edge, Mai FM, Four Kids, The Rock FM, Live Sport, NZ sport.co.nz, More FM, The Breeze, Solid Gold FM, Radio Live, George FM, Kiwi FM, Cudo, our on3network servers, and all video content on www.clearnet.co.nz/video will be unmetered, and can be accessed and viewed without affecting your monthly usage total. The only exceptions to this are ads displayed within the videos, external links, and embedded videos from external sites (eg. Vimeo or YouTube) which will still be counted.




How does unmetering work?

When you log onto the internet with your TelstraClear Residential Broadband connection, your computer is assigned an IP address by TelstraClear to help identify that computer from all others connected to the internet.
 
When you access our unmetered websites the network will recognise your IP address as one assigned to a TelstraClear Broadband connection and will know not to meter your usage while browsing that site.
 
Similarly, if you access one of these sites from a non TelstraClear Residential Broadband connection (such as your work) then your usage will be metered.




What content will be unmetered?

All content hosted on these websites: Trade Me, Ziln, TV3, TV3 News, Four, The Edge, Mai FM, Four Kids, The Rock FM, Live Sport, NZ sport.co.nz, More FM, The Breeze, Solid Gold FM, Radio Live, George FM, Kiwi FM and Cudo.
 
Including all video content on:
All streaming Radio on:
  • The Edge
  • Mai FM
  • The Rock FM
  • Live Sport
  • More FM
  • The Breeze
  • Solid Gold FM
  • Radio Live
  • George FM
  • Kiwi FM

And the game servers you can access through on3network.co.nz.
 
The only exceptions to this are ads displayed within the videos, external links, and embedded videos from external sites (eg. Vimeo or YouTube) which will still be counted.




How long will these sites be unmetered for?

All content specified on our unmetered sites will be unmetered until we advise you otherwise.




How will I know I'm on an unmetered site?

If you are on a Clearnet site that has unmetered content, you will see the following logo on the page to help remind you the content is unmetered.
unmetered

There is no logo on any of our other sites so please check out www.unmetered.co.nz to find out what is covered.
 
Clicking links or ads can take you away from an unmetered page, content accessed, viewed, or downloaded on an external site will count towards your monthly usage total. Always check the address bar to see if the URL is one of the unmetered sites mentioned, and make sure the video is not embedded from an external site such as Youtube if you are unsure.




How can I be sure I'm not getting charged for viewing unmetered content?

You can keep a close eye on your usage to make sure it isn't changing after viewing content on our unmetered sites by checking the TelstraClear internet usage meter. Please note that the usage meter provides an estimate of your usage only and may be running up to 6 hours behind.




How much data is used when watching a video?

Watching one minute of video on Ziln.co.nz or Clearnet.co.nz is equivalent to downloading 3.5 to 3.9MB of data.
 
Watching an hour episode on TV3 or FOUR ondemand will use more than 200mb.
 
These figures may change depending on the quality you select.




Will I be able to download content from Ziln and clearnet.co.nz/video without it impacting my usage?

Viewing video content on Ziln.co.nz and Clearnet.co.nz/video will not impact your usage however the content cannot be downloaded and viewed independently from the video player on the Clearnet.co.nz website or the Ziln website.




Can dial up internet customers access unmetered video content as well?

Access to our unmetered sites is not restricted, dial up internet customers will have access. However broadband and dial up usage is metered differently; broadband metering is based on the amount of incoming and outgoing data used over a customer’s connection, dial up metering is based on the time spent online e.g. the number of minutes spent connected. Unmetering only applies to data usage so isn’t relevant for dial up connections. Time spent online at any website when using a dial up internet connection will count towards any existing monthly time allowance for the applicable dial up plan.
 
Dial up customers should also keep in mind that video content uses technology optimised for internet speeds of 500kbps or more. Dial up internet speeds fall well under this so the viewing experience is likely to be affected. There is also no change to the viewing experience on Trade Me for customers on dial up.



unmetered